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What is the 2ndSite Client Case Ticketing System?
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Nobody even comes close to the support, functionality you're offering, plus I can access my invoices from anywhere."
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Daryl W. |
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Abbotsford, British Columbia |
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2ndSite's support ticketing system is a powerful tool you can use to manage
customer support tickets and generate invoices. You can track
time and hardware items on your tickets, and then generate invoices.
2ndSite’s customer support system is quick to setup and simple to
use for you and your clients. It can help you manage and track cases
and provides you and your clients with a case history. 2ndSite's support
ticketing system includes ticket statuses of open, closed and pending tickets,
and sends email notifications to your staff and clients. Flexible permissions
let you decide if your staff can manage tickets - and you can even
assign tickets to department an/or to specific staff. The system
is flexible, easy to use and quick to setup.
Click here to
try it for free.
Why Track Client Cases?
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Thanks for getting back to me...what has impressed me the most is that you have included the phones #'s to the
company in your signature. Even working with big companies like PayPal, you hardly get a response
from an actual person."
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Clint W. |
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Goose Creek, South Carolina |
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Managing customer support can be a real hassle. Tracking client support
issues can be a job in itself. To manage your business effectively you need
a solution that is simple to use for you, your clients and your staff. 2ndSite
makes tracking techincal support issues easy. Using 2ndSite you can track
your support cases online with the same tool you use to bill your clients.
Your clients will like it because it is easy to use and because they will
only have to go to one place for their billing and support needs. That page
is your login and you can have it customized to look exactly
like your website. Sound good? Go ahead and try 2ndSite for free here.
Who is the 2ndSite's System for?
2ndSite's support ticketing system is for any business who needs a simple way to manage their technical support. If you are a
web host billing your clients online, 2ndSite is a perfect solution. If you are a network consultant billing your clients,
2ndSite can help you provide a history of the work you have done with the web timesheet, and let your clients easily submit a ticket when they have
a technical issue. These are just two types of businesses that 2ndSite is already helping, but there are countless industries
that are already using 2ndSite to help manage their business. Why not see if 2ndSite is right for you? There is no obligation and it's
free to try, for as long as you like. Just click here and give it a try.
| Industries Using 2ndSite |
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Accounting |
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Law |
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Health Care |
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Consulting |
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Supply & Wholesale |
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Web Hosting |
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| Locations of 2ndSite Users |
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USA |
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Canada |
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United Kingdom |
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Australia |
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Denmark |
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India |
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Sign Up Here
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